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Cinderella Castle

Health Services Medical Assistant/BXMO

Job ID 439014BR Location Anaheim, California, United States Job Posting Company Disney Parks & Resorts Job Posting Area Disneyland Resort Category Disneyland Resort Date posted 04/15/2017
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Medical Assistant/BXMO works directly within the leadership of the Chief Physician, Nurse Practitioner, and Nursing Management in order to provide injury recovery, travel vaccines, blood borne pathogen, administrative duties and basic X-ray Services in an Occupational Health Clinic setting.


Clinical Support:
  • Reviews providers’ schedules and prepares for patient visits. This may include follow-up on all prior testing and results to expedite physician review and streamline patient
  • flow.
  • Assists Provider for Initial Exams, Re-check Appointments, Medical
  • Surveillance/Regulatory Compliance exams and other types of Occupational Clinic Provider visits.
  • Calls patient back into exam room, performs intake processes and preps patient for physician exam (including conducting preliminary medical tests- Snellen Eye tests, grip
  • strength measurements, range of motion studies).
  • Assists Provider with medical exams as requested.
  • Fulfills Patient Care Orders in the clinic as part of the visit. Examples include:
    • Ace wrap, dressing changes, ice packs, fitting ortho supports
    • Assists with surgical procedures such as laceration repairs, incision and drainage, burn treatment, etc.
    • Perform phlebotomy and immunizations as directed
    • Performs EKGs and DOT Physicals
    • Fulfill medication and injection orders (under physician direction)
    • May assist in coordinating outside referrals for diagnostics, treatments (i.e. physical therapy) and specialist providers in the fulfillment of external Provider orders.
    • Requests medical records from other providers as appropriate.
    • Perform other medical treatment in accordance with training, certification and provider orders.
  • Provide patient education and instructions as directed by physician.
  • Provide restriction and accommodation documentation as required
  • Ensures timely discharges for patients by printing and providing appropriate paperwork and next step directions to Cast Member
  • Takes Basic X-ray’s from Physician or Nurse Practitioner orders, excluding head X-ray

Front Office Responsibilities:

  • Provides communications support by answering the phones and providing answers to Cast Member questions or directing their calls appropriately.
  • May work with Cast Members to schedule clinic appointments.
  • Monitors incoming messages and voicemail to provide timely responses to inquiries.
  • Scans and indexes incoming documentation received electronically or during face-to face visits.
  • Maintains multiple relationships on professional levels to ensure efficient coordination.
  • Some of these include:
    • Safety
    • Workers Compensation
    • Outside Vendors (including: Other Providers, Medical Records Vendors
  • Utilizes reports or other tracking measures to monitor patient flow
  • Job requires specialized skills or is multi-skilled through job-related training and considerable on-the-job training.

Preferred Qualifications

  • BXMO license for basic X-ray excluding head X-rays.
  • Ability to maintain effective and organized systems to ensure timely patient flow
  • Knowledge and demonstrated experience with general office programs and equipment
  • Proven ability to work in a team environment
  • Demonstrated ability to maintain medical confidentiality
  • Flexible work schedule including working evenings, week-ends, Holidays and
  • occasional overtime
  • Effective communication as demonstrated through strong verbal, written and
  • interpersonal skills
  • Exceptional customer service and time management skills
  • Demonstrated ability to work closely with management team to achieve business goals and strategies

Required Education

  • Graduate and Certificate from approved program in Medical Assistant training

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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