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Hotel Room Service - Part Time

Apply Now Apply Later Job ID: 1026611BR Location: Anaheim, California, United States Business: Disneyland Resort Date posted: 08/25/2022

Job Summary:

Do you want to be part of a dynamic team at the Disneyland Resort Hotels? Our Hotel Room Service Cast Members are focused on providing the ultimate level of personalized in-room dining for Guests staying at the Disneyland Resort Hotels. Room Service Cast Members will be interacting with Hotel Guests by taking orders over the phone, assisting Guests with amenity planning, and delivering food orders to Guest rooms. This role does require working morning, afternoon and late night shifts.



  • Takes Guests’ orders over the phone.
  • Assists Guests with amenity planning.
  • Frequently sits in one position for up to two hours at a time.
  • Strong Computer skills and knowledge are required.
  • Ability to handle a high volume of phone calls.


  • Reads receipts and prepares the order for the Guests.
  • Ensures that the food presentation is fresh and up to quality standards.
  • Delivers orders to Guest rooms.
  • Responsible for the sanitation and cleanliness of the area.
  • Some bending and lifting is required. Servers walk non-stop for duration of their shift.

Basic Qualifications:

  • Must have strong communication skills, specifically over the phone (Cashier).
  • Strong computer skills, able to work within a technical environment (Cashier).
  • Must have strong cash handling skills (Cashier).
  • Able to multi-task in a fast-paced environment.

Preferred Qualifications:

  • Previous hotel room service experience

  • Previous call center experience (Cashier)

  • Previous food serving knowledge/experience (Server)

  • Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)

  • Previous work experience in a fast-paced, high-volume work environment

  • Experience multi-tasking

Additional Information:

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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