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Cinderella Castle

Retail Operations

With a Retail Operations job with Disney Parks & Resorts you will join a dedicated team that brings some of Disney's most iconic characters to life while sharing tangible memories for our guests. Apply today for a Retail Operations job with us.

Retail Stage Manager

Job ID 453124BR Location Anaheim, California, United States Job Posting Company Disney Parks & Resorts Job Posting Area Disneyland Resort Category Retail Operations Date posted 05/11/2017
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Retail Stage Manager will manage the Key Business Drivers for a high volume Complex of Retail Stores.


  • The successful candidate will be responsible to effectively manage revenue, labor, guest service, shrink control, safety, and personnel development.
  • In addition, execute Resort initiatives relating to merchandise logistics, visual standards, and merchandise initiatives.
  • The successful leader will manage a base of 400 hourly retail Cast Members.

Basic Qualifications

  • Proven experience as retail manager in a high volume and fast paced environment
  • Ability to work nights, weekends, holidays and “Grad Nites” during extended operating hours
  • Knowledge of retail sales techniques and practices
  • Strong organizational and communication skills
  • Highly motivated and results-oriented
  • Strong planning and organizational skills as it relates to the Key Business Indicators
  • Analyze, problem solve, and make appropriate decisions that realize effective results

Preferred Qualifications

  • 3-5 Years of experience in a leadership role within Specialty Retail with responsibilities for:
  • Driving Revenue
  • Effective labor Management
  • Visual Merchandising
  • Cost Control
  • Inventory Shrink/Loss Prevention
  • High level Customer Service
  • Team Development
  • Demonstrated leadership attributes:
  • Business acumen, driving and delivering results, collaboration and integration, entrepreneurial mindset/ownership, heritage/legacy/brand knowledge and versatility

Required Education

  • High school degree or equivalent

Preferred Education

  • Bachelor’s degree in or equivalent

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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