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As a Security Host/Hostess, the main goal is to provide a safe and secure environment at Disney Parks & Resorts. Cast members may work in various locations throughout our Theme Park and Resort Hotel areas, both on-stage and backstage, maintaining an environment that enables our guests and cast members to experience the magic of Disney. By combining behavioral assessment procedures with technology, they perform enhanced screening at entry points, while maintaining diligent awareness of surroundings and communicating all vital information to team members.

  • Full-time and Part-time Opportunities
  • Paid Security Training

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Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Helpful
  • Courageous
  • Logical
  • Problem-Solving
  • Trustworthy
  • Focused
  • Quick-thinking

I love working at the Walt Disney Company where our mission is to create happiness, also, being able to work with a very diverse and dynamic team makes it a rewarding career choice.

- Colin, Disneyland Resort, Security Emergency Services

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Responsibilities

Job ID 669639BR Location Anaheim, California, United States Business Disneyland Resort Date posted May. 21, 2019

Job Summary:

A Security Host/Hostess provides a safe and secure environment for the Disneyland® Resort. They are responsible for walking throughout the Resort areas, in onstage and backstage locations providing security functions, focusing on excellent conflict resolution skills while balancing the importance of providing great Guest Service.

The starting rate for a Security Host/Hostess Cast Member is $16.60/hour.
Third-Shift Security Cast Members may receive an additional premium.



Responsibilities:

  • Good communication skills
  • Demonstrate Safety as a primary focus
  • Demonstrate integrity
  • May perform key service requests
  • Respond to critical incidents including emergencies, evacuations, Company policy violations, and work with law enforcement
  • Act as a deterrent to undesirable behaviors and actions
  • Handle, or assist with, intoxicated Guests
  • Able to perform hotel evacuation procedures
  • Operate automatic and manual vehicle deterrent systems such as bollards
  • Ensure authorized personnel enter on site using a computer to verify approved access
  • Utilize specialized training and methodologies, to identify potential indicators of unusual and suspicious conduct.
  • Exhibit exceptional Guest Service skills.
  • Continuous positive interaction with all individuals (e.g. Guest, Cast Members, Vendors, Op Participants, etc.)
  • Maintain situational awareness at all times
  • Perform bad checks and other inspections to verify no unauthorized items enter or leave property
  • Work with operating participants and understand various service standards of the hospitality industry.


Basic Qualifications:

  • You must be at least 18 years of age to be considered for this role
  • You must have a current California Driver License to be considered for this role
  • You must have no moving violations for the past twelve (12) months
  • Must meet the physical demands, including but not limited to:
    • Prolonged standing for two to three hours at a time
    • Constant standing and walking
    • Constant use of hands
  • Demonstrated strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
  • Must have 2 weeks of full availability for training

Preferred Qualifications:

  • Bilingual preferred
  • Previous Security, Law Enforcement, Military or related Public Safety experience.
  • Previous security responsibilities for a multi-site campus facility (either corporate or college setting)
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.



Additional Information:

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

KEYWORD: DLR Casting, dlrcasting

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Rewards

  • Weekly Pay

  • Healthcare Coverage

  • 401K/Retirement Plans

  • Paid Time Off

  • Continuing Education

  • Disney Theme Park Experiences

*Benefits subject to change at any time.

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Disability Accommodation for Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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