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Cinderella Castle

Facilities and Security

Facilities and Securities professionals at Disney Parks & Resorts are extremely important. The professionals know the importance of their job and take pride in their approach to safeguard all of Disney's assets. Apply today for a job in Facilities and Securities with us.

Distribution Services Supervisor

Job ID 425837BR Location Lake Buena Vista, Florida, United States; Orlando, Florida, United States Job Posting Company Disney Parks & Resorts Job Posting Area Walt Disney World Resort Category Facilities and Security Date posted 03/13/2017
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
A frontline supervisory role to lead and manage certain aspects of a Distribution Center day-to-day operation, which include but are not limited to safety initiatives, 5S standards, inbound receiving, inventory management, order fulfillment, and housekeeping/sanitation. Lead frontline union hourly Cast Members as direct reports by coaching, mentoring, motivating, empowering, removing obstacles, and holding Cast accountable to overall job performance and Company policies and procedures. Make productive and positive contributions to Safety, Service and Performance.


  • Training Direct Reports: Safety, Regulatory, 5S, Specific Job Functions
  • Ensure compliance with all operating guidelines, safety regulations, and local union contract
  • Monitor individual and team performance measures
  • Partner with internal leaders to ensure completion of daily tasks
  • Daily Operations checklists
  • Daily Payroll
  • Daily Operations inspections and observations of Cast Performance
  • Monitor inventory levels and inventory movement using manual and computerized inventory systems
  • Review compiled inventory reports (quantity, type and value of materials, and stock on hand)
  • Enhanced computer skills in order to work with complex inventory software solutions
  • Use of computer hardware and associated software (i.e. database user interface and query, electronic mail, enterprise resource planning, inventory control, warehouse management systems, procurement, project management, spreadsheet, word processing, presentation, human resources, financial and accounting, value stream mapping, process improvement)

Basic Qualifications

  • Proven strong background in warehousing and distribution, 3-5 years minimum
  • Proven experience and a strong understanding of a warehouse management system (WMS) – Automation and RF experience a plus
  • Demonstrated coaching and leadership skills
  • Demonstrated strong organizational and time management skills
  • Demonstrated computer proficiency to include Windows and Microsoft applications (Outlook, Word, Excel, PowerPoint)
  • Demonstrated problem solving skills, as well as continuous improvement process skills
  • Demonstrated ability to manage conflict/resolution
  • Demonstrated strong written and verbal communication skills
  • Ability to be flexible with work schedule, including nights, weekends and holidays

Preferred Qualifications

  • Demonstrated strong budget and scheduling management skills
  • Demonstrated strong business planning skills
  • Proven experience and a strong understanding of a warehouse control system (WCS)
  • Bi-lingual (Spanish a plus)
  • Demonstrated experience in leading in a union environment (Teamsters a plus)
  • Strong customer service orientation
  • Demonstrated project management skill and ability
  • Demonstrated understanding of 5S and KAIZEN principles

Required Education

  • Bachelor's degree in business, logistics or related field

Preferred Education

  • Master's degree or equivalent

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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