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Houseperson - Full Time - Walt Disney World

Lake Buena Vista, Florida | Orlando, Florida

As a member of our Housekeeping team, you’ll create a home-away-from-home experience from check-in to check-out. Cast members on our team will work at any of our world-famous resort hotels and maintain guest areas and backstage locations. They will also be responsible for cleaning guest rooms and interacting with our guests by answering questions and responding to their requests.

  • Full-time and Part-time Opportunities
  • Laundered costumes (uniforms) provided

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Success Profile

Here are some of the top qualities that will help you achieve success in this role:

  • Focused
  • Personable
  • Helpful
  • Problem-Solving
  • Independent
  • Responsible

Disney really takes care of its people, that’s one item that truly impresses me with the company. If you’re one that’s going to come here to perform and give it your all, “yes” come and work for our company. It’s a great place.

- Cyndi, Housekeeping Director, Disney’s Coronado Springs Resort

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A room can make or break a vacation. This is our guests' home while on vacation. We like to go above and beyond, even if it’s something small in the room, it’s a very unique opportunity.

– Korbin, Guest Experience Housekeeping Manager,
Disney’s Boardwalk Resort

Responsibilities

Job ID 782927BR Location Lake Buena Vista, Florida, United States; Orlando, Florida, United States Business Walt Disney World Resort Date posted Apr. 12, 2021

Job Summary:

The Houseperson focuses on creating magic for our Guests during their Walt Disney World® Resort stay by ensuring the highest standards of cleanliness & Guest Service. The Houseperson provides support to Housekeepers, assists with custodial cleaning of buildings, maintains cleanliness of storage rooms, and ensures linens and supplies are stocked. The Houseperson is also responsible for transporting linen between various locations within the resort, using a SmartPhone device to respond to Guest requests, and conducting visual inspections of Guest rooms.

Houseperson Cast Members receive a starting rate of $14.75/hour.

Responsibilities:

  • Provide support to the Housekeepers at the resort by removing dirty linens, trash and recycling
  • Ensure the storage rooms are stocked with cleaning supplies, linens and amenities
  • Maintain cleanliness of public areas and Guest corridors
  • Respond to Guest requests, such as delivering supplies, roll away beds, cribs and other amenities
  • Operate a SmartPhone device to access assignments and submit work orders
  • Maintain cleanliness and sanitation in public restrooms
  • Conduct visual inspection of Guest rooms

Basic Qualifications:

  • Must be at least 18 years of age to be considered for this role.
  • Must have a valid Driver's License
  • Physical role requiring heavy lifting, pushing, pulling, bending twisting, and kneeling
  • Good communication skills
  • Full-Time roles require FULL AVAILABILITY for any shift, seven (7) days per week, including nights, weekends, and holidays
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required
  • Cast Members will be required to handle cleaning chemicals and supplies

Preferred Qualifications:

  • Bilingual preferred
  • Six (6) months of previous Housekeeping, Houseperson or Housekeeping Support experience
  • Previous housekeeping responsibilities for up to 14 rooms a day


Additional Information:

SCHEDULE AVAILABILITY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

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KEYWORD: WDW Casting, WDWCASTING WDW: Walt Disney World Casting Hourly Jobs WDW Hourly

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business segment we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Benefits

  • Weekly Pay

  • Healthcare Coverage

  • 401K/Retirement Plans

  • Paid Time Off

  • Continuing Education

  • Disney Theme Park Experiences

*Benefits subject to change at any time.

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Disability Accommodation for Employment Applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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