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Cinderella Castle

Marketing and Promotions

At Disney Parks & Resorts our Marketing and Promotions professionals transform our products and services into original ideas to captivate and engage our audiences on a variety of platforms. Take your career to the next level. Apply today for a Marketing and Promotions job with us.

Marketing Internship, Customer Relationship Management FL, Fall 2017

Job ID 419066BR Location Lake Buena Vista, Florida, United States Job Posting Company Disney Parks & Resorts Job Posting Area Walt Disney World Resort Date posted 02/13/2017
Disney Professional Internships
Marketing Internship, Disney Customer Relationship Management FL, Spring 2017

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

By applying for this role you may be considered for a Customer Engagement- CRM Professional Internship supporting Disney Destinations. The CRM team is focused on understanding customers individual needs, influencing decision making and optimizing experiences during their vacation planning journey.


Make an impact by……
  • Assist in the development and execution of highly relevant consumer-direct communications to drive engagement, interest and conversion among targeted audiences. Implement and evaluate test and learn strategies to continually optimize communication effectiveness.
  • Collaborate with both internal and external partners, including Marketing Strategy, Creative, Technical Solutions and fulfillment partners to support CRM business needs and the development of future program strategy.
  • Coordinate program set up such as implementing tracking codes, creative review, testing and reporting as well as other support as needed.

Basic Qualifications

Showcase your skills in…..
  • Proven knowledge of The Walt Disney Company and its products, including Walt Disney World, Disney Cruise Line and Disneyland products and services.
  • Demonstrating Direct Marketing and CRM experience with interpreting data and campaign/program results to inform future strategic decisions.
  • Strong attention to detail, analytical expertise, and excellent Microsoft Office skills, including Outlook, Word, Excel & Power Point.

Required Education

  • Currently enrolled as a Junior or higher in a U.S. college/university, earning a degree in Marketing, Business Administration or Statistics OR have graduated within 6 months

Preferred Education

  • Minimum 3.0 GPA in major

Company Overview

  • The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.

Additional Information

Materials Required:
  • College transcripts (official or unofficial) - Please upload your transcript while completing the online application
To upload this document:
  • Log into your dashboard at
  • Click the link labeled “Edit Profile Info”
  • Click on the “Attachments” Tab
  • Be sure your document is in the required title format: FirstNameLastNameType (i.e. MickeyMouseTranscript)
  • Select document type
Internship Eligibility:
  • Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Must not have completed one year of continual employment on a Disney internship or program.
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Must provide own transportation to/from work
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are June 2017 through January 2018.

Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

Recommendation – Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

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