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Cinderella Castle

Tenant Project Coordinator

Job ID 464918BR Location Lake Buena Vista, Florida, United States; Orlando, Florida, United States Business Disney Parks & Resorts Brand Walt Disney World Resort Category Facilities Date posted 10/04/2017
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

The Operating Participants Tenant Coordination (OPTC) team supports the Operating Participants Department acting as the owner’s representative/liaison between the Tenant and Walt Disney Parks & Resorts (WDPR) throughout the Tenant design and construction process on WDP&R properties, after lease signing through Tenant opening. The OPTC team is responsible for acting in the best interest of WDP&R in accordance to the lease document. The OPTC team ensures the Tenant follows proper policies and procedures when working on a WDP&R property.

The OPTC Project Coordinator will work with the OPD on new and existing Tenants on WDW property. The OPTC Project Coordinator will have a heavy focus on managing the Tenant design approval process along with the construction lifecycle for individual Tenant projects at Walt Disney World Resort (WDW). This role requires attention to detail, an understanding of both the design and construction process, knowledge of project management practices, familiarization with local building codes and safety policies. The Project Coordinator is the primary liaison with a Tenant on all matters of design and construction. The OPTC Project Coordinator must communicate and engage all project stakeholders on issue resolution, construction conflicts, quality control, and timely delivery of finished projects.


  • Lease review, scope review and lease outline drawing (LOD) assistance
  • Tenant space assessment, vacancy assessment, conceptual assessment
  • Site feasibility assessment
  • Manage design approval process for Operating Participant projects
  • Engage required stakeholders for comprehensive feedback
  • Reviewing construction documents for adherence to Landlord standards and design criteria
  • Communication with Tenant design team throughout project lifecycle
  • Track deadlines and deliverables timelines
  • Update standards and specifications for future projects
  • Oversee construction permitting process
  • Gather pre-construction documentation and support functions
  • Monitor construction progress, reporting, and updates to leadership
  • and stakeholders
  • Manage project logistics with local stakeholders
  • Tracking project milestones and advising on change management issues
  • Interface between Tenant, Tenant Contractor, and Landlord
  • Monitor safety policies and practices on projects
  • Coordinate Landlord systems integration into Tenant project
  • Monitor final inspections and pre-opening activities
  • Collect documentation and archiving project information
  • Project database and maintenance information recording
  • Manage the Tenant Allowance payment disbursement process.

Basic Qualifications

  • 3-5 Years of construction project management experience, as either: owner’s representative, tenant project coordinator, project engineer, and/or project manager
  • Ability to manage multiple projects, each at various stages in the design/construction process
  • Understanding of construction best practices, safety, policy and procedures.
  • Ability to read and interpret construction drawings
  • Proven facilitator with the ability to lead project coordination meetings, drive commitments, accountability, and deliverables
  • Demonstrate critical thinking ability and strategic planning skills
  • Organized, self-starter with the ability to multi-task
  • Comfortable with technology platforms
  • Ability to adjust in a rapidly changing environment
  • Famililarity with Walt Disney World Parks and Resorts
  • Proven experience and familiarity with building codes, fire codes, regulations/agencies at the local, state and national level
  • Strong written and oral communication skills.
  • Process driven, ability to organize process, create project pathways
  • Team player, ability to build strong relationships with cross functional teams within WDW

Preferred Qualifications

  • Knowledge of Landlord/Tenant lease/contract structure
  • Experience with Retail and Food & Beverage construction projects
  • Experience with the Reedy Creek Improvement District (local Building Department)

Required Education

  • Bachelor’s degree or equivalent in a related field (Engineering, Construction Management, Architecture).

Preferred Education

  • Project Management Professional (PMP) accredidtation, General Contractor License, and/or Professional Engineer license
  • Proficiency with Bluebeam REVU and Microsoft SharePoint

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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