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Cinderella Castle

Systems Technical Specialist

Job ID 447001BR Location Lake Buena Vista, Florida, United States Job Posting Company Disney Parks & Resorts Job Posting Area Walt Disney World Resort Category Walt Disney World Resort Date posted 04/20/2017
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Be a part of the team that supports the Walt Disney Parks & Resorts operations by improving the development and delivery of applications and systems that help create magical experiences for our Guests. As a Systems Technical Specialist with WDW Design & Engineering, you’ll be providing ongoing support for new installations as well as existing computer based interactive and show related systems that are located throughout Walt Disney World and the Disney Cruise Line.


  • Provide field support for PC-based Interactive and Show Systems.
  • Provide supplemental training for Engineering Services technicians.
  • Configure computer systems prior to their deployment in the field.
  • Troubleshoot and make repairs to interactive systems already in the field and prior to deployment.
  • Look for ways to improve reliability and minimize downtimes.
  • Determine if issues are hardware or software related and work with all stakeholders to resolve.
  • Assist with deployment and rollout of Chef configuration management software.
  • Ensure adherence to cyber security policies and assist with implementation.

Basic Qualifications

  • Proven ability to work in a dynamic agile environment.
  • Demonstrated strong work ethic with good time management skills.
  • Excellent verbal and written communication skills.
  • Proven ability to interface with customers.
  • Demonstrated strong problem solving and analytical skills.
  • Proven self-starter who can work independently
  • Experience with Windows operating systems
  • Experience with PC based hardware
  • Experience in network setup, troubleshooting and use of network diagnostic test equipment

Preferred Qualifications

  • Experience with creating and maintaining Chef Recipe and cookbook file for use with automated deployment.
  • Experience with SQL Databases
  • Experience in scripting
  • Working knowledge of programming languages such as Python, C, C++, C#.

Required Education

  • Bachelors degree in Electronics, Computer Programming, Information Technology or equivalent four-year degree.

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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