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Facilities and Security

Facilities and Securities professionals at Disney Parks & Resorts are extremely important. The professionals know the importance of their job and take pride in their approach to safeguard all of Disney's assets. Apply today for a job in Facilities and Securities with us.

Systems Technical Specialist

Job ID 447002BR Location Lake Buena Vista, Florida, United States; Orlando, Florida, United States Business Disney Parks & Resorts Brand Walt Disney World Resort Category Facilities and Security Date posted 05/31/2017
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Be a part of the team that supports Walt Disney Parks & Resorts by supporting the wireless infrastructure for operational technology that helps create magical experiences for our Guests. As a Systems Technical Specialist on our WDW Design & Engineering team, you will play a critical role in maintaining the security, reliability, and operational excellence for which The Walt Disney Company is known worldwide.


  • Understand and review wireless system designs for attraction, show, and automation systems
  • Integrate industrial wireless networks with existing and new wired networks
  • Generate system requirements documents
  • Troubleshoot COTS and custom wireless systems including their interactions with wired systems
  • Troubleshoot RF interference incidents
  • Assist with FCC licensing for new systems
  • Stay up to date with a fast paced regulatory environment
  • Commission and test new operational technology wireless systems
  • Document wireless system installation details and configurations
  • Conduct technical and operational training on new and existing systems
  • Ensure that systems meet corporate and departmental configuration standards
  • Maintain and foster open and ongoing communication with other Disney departments, both technical and non-technical groups
  • Act as a technical liaison with multiple system vendors and assist with integration into the complete system

Basic Qualifications

  • Ability to work a flexible schedule, including nights and weekends on an as needed basis
  • Experience with systems level troubleshooting of automation systems including wired and wireless networks
  • Proven understanding of the basics of wireless systems design and implementation
  • Experience in all aspects of systems integration including test and adjust
  • Proven knowledge of multiple wireless protocols including 802.11, WiMAX, 802.15.4, LoRa, WDMX, DECT, Bluetooth
  • Basic knowledge of wired networking
  • Knowledge of basic spectrum analysis
  • Experience with RF coaxial cable testing, termination, and specification
  • Ability to assist in the writing of technical documents such as Theory of Operations, Acceptance Test Procedures and Requirements Specifications
  • Knowledge and familiarity with FCC rules and requirements
  • Demonstrated proficiency in written and verbal communications with all project partners, both technical and non-technical
  • Experience with project scheduling and estimating
  • Experience with hardware design, engineering, installation and commissioning
  • Proven ability to generate and read network diagrams

Preferred Qualifications

  • Experience with field support of client owned systems
  • Proven understanding of low level communication technologies/protocols: TCP/IP, CAN, serial, etc..
  • Knowledge of entertainment control protocols DMX, Art-Net, streaming ACN, QLAN MA-Net, etc..
  • Experience configuring and troubleshooting frequency hopping systems
  • Experience with radio direction finding
  • Experience with the integration of mechanical and electronic/electrical systems
  • Experience with frequency coordination for live venues
  • Experience with RF propagation modeling and estimation
  • Experience with real time operating systems QNX, Wind River, RTLinux, etc.
  • Experience with PLC based system controls
  • Electrical troubleshooting skills (voltmeter, oscilloscope, etc.)

Required Education

  • Four-year technical degree relative to electronic or RF systems

Preferred Education

  • Science (Physics, Computer Science)
  • Computer Science Coursework highly preferred
  • Engineering Coursework highly preferred

Additional Information

©Disney is an equal opportunity employer. Drawing Creativity from Diversity.

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