Resort Bell Services Dispatcher - Part Time, Walt Disney World at Disney Parks and Resorts
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Resort Bell Services Dispatcher - Part Time, Walt Disney World

Apply Now Apply Later Job ID: 978374BR Location: Orlando, Florida, United States; Lake Buena Vista, Florida, United States Business: Walt Disney World Resort Date posted: 05/11/2022

Job Summary:

Disney Bell Services Dispatch Cast Members create magic for our Guests by anticipating their arrival to The Walt Disney World Resort. As a Bell Service Dispatch Cast Member you will, assist Guests with loading and unloading of their bags and assign tasks to the Bellperson. The Bell Service Dispatch will store and tag Guest luggage or groceries. As the Bell Service Dispatch Cast Member you will partner with the Concierge and Bellperson Cast Members to provide a streamline Guest Check-in process.

The starting pay rate for this role $15.00 per hour (non-tipped)

Responsibilities:

  • Engage with Guests by recognizing and greeting arriving guest, addressing needs, answering questions, giving directions, and other information
  • Develop relationships with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
  • Answer incoming calls and provide information about The Walt Disney World resort and luggage process
  • Maintain Guest confidentially
  • Lift luggage up to 50 pounds or more
  • Operate passenger vans, cars and pargos to transport Guests and luggage across The Walt Disney World Resort
  • Assign tasks to Bellperson Cast Members
  • Manage luggage equipment and luggage room
  • Log, tag and store luggage in luggage room and issue guests receipts
  • Assist Guests with transportation arrangements
  • Use a Smart Phone device
  • Navigate between multiple and concurrent computer applications
  • Maintain the flow of traffic within the Porte Couchere and luggage areas
  • Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required.
  • Cast Members may be asked to handle cleaning chemicals and supplies

Basic Qualifications:

  • Must be at least 18 years of age to be considered for this role
  • Valid Driver's License
  • Maintain safety of our Guests while operating vehicles, including with passengers
  • Knowledge of routes & roadways to destinations within the Walt Disney World Resort®, including Theme Parks, Water Parks, Resorts, and Disney Springs
  • Prolonged standing during peak operational hours to include indoor and outdoor settings
  • Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
  • Verbal and interpersonal communications skills
  • Operate and communicate using a radio
  • Part Time roles require full availability for any shift, a MINIMUM of three (3) days per week, including nights and holiday
  • Full Time roles require Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays

Preferred Qualifications:

  • One (1) year of Disney Guest Facing role or related experience
  • Bilingual


Additional Information:

SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

KEYWORD: WDWCasting WDW: Walt Disney World Casting Hourly Jobs

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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