Hotel Food & Beverage Concierge - Part Time

Job Summary:

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire! Working in at our Disneyland Resort Hotels, we have the opportunity to make lasting impressions in a fast-pace luxury hotel environment!

As a F&B Concierge, you will provide exceptional Guest service to Guests of our concierge lounges at our Disneyland Resort Hotels by setting up buffets, bussing tables, disposing of trash, maintaining the cleanliness of all concierge lounge areas and transporting trays and dishes to the dish room.

Responsibilities:

• Share knowledge of food offerings, wines & spirits to Guests
• Provide over-the-top, personalized Guest service by anticipating Guests' needs and resolving any concerns efficiently and effectively
• Serve food and beverage to Guests in concierge lounge area, including alcoholic beverages
• Set-up and break-down continental breakfast items, afternoon snack items and pre-dinner appetizer/cocktail hour items
• Ensure that the food presentation is fresh and up to quality standards, practicing proper sanitation and HACCP procedures
• Buss tables, gather and transport dirty trays, silverware, and plates to the dish-washing area
• Stock the beverage station with ice, cups, carbonated beverage syrup, and beverages such as milk, juice and water
• Maintain sanitation and cleanliness of concierge lounge including sweeping, mopping, segregating and removing garbage
• Clean kitchen equipment including coffee and espresso machines
• Walk hotel floors to clear any Concierge lounge dishes left from Guests in the hallways

Basic Qualifications:

• You must be at least 21 years of age to be considered for this role
• 2+ years of work experience in an upscale table service and/or hotel restaurant
• Demonstrated excellent Guest service and service recovery skills with the ability to own and resolve Guest situations
• Ability to multi task and work in a very fast paced environment

Preferred Qualifications:

• 1+ years of experience working in a 4/5 Star hotel or resort
• Prior serving experience in a high-end restaurant
• Work experience in a concierge lounge or continental breakfast hour
• Ability to operate and clean an espresso machine
• ServSafe or RBS training

Additional Information:

Our Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $20.25 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.