Hotel Parking Cashier - Part Time

Job Summary:

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

Working in the Bell Services department, you will have the opportunity to make lasting impressions in a fast-pace luxury hotel environment!

Hotel Parking Cashiers bring the Magic of Disney to our Resort Hotels. Cast Members provide exceptional service to Guests, greeting them as they arrive to the Hotel and providing detailed parking information. Parking Cashiers will handle cash and take payment for parking, provide directions to parking areas, and resolve any concerns independently.

Responsibilities:

• Provide over the top Guest Service to all Guests
• Greet Guests warmly as they arrive via vehicle to our Resort Hotels, providing detailed directions for self-parking, valet, and drop-off
• Collect payment for parking via Point-of-Sale systems and OPERA property management lodging systems
• Handle cash, credit card, room charge, and multiple payment methods
• Resolve concerns independently and thoughtfully, providing appropriate recovery based on the situation
• Provide a lasting final impression to Guests as they depart the hotel
• Communicate with team members via two-way radio
• Be able to work efficiently without sacrificing Guest Service
• Work independently outdoors for up to 8 hours in all weather environments including extreme heat, cold, wind, rain, etc.
• Have strong flexibility with scheduling for late night, early morning, and mid-day shifts, both weekdays and weekends

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role
• 2+ years work experience in a high-volume, upscale customer service environment
• 1+ years of recent cash handling experience
• Strong knowledge of technology and comfortable utilizing multiple computer systems
• Familiarity with Disneyland® Resort and Disneyland® Resort Hotels
• Willing to take initiative to actively greet and welcome Guests
• Demonstrate excellent Guest Service and service recovery abilities
• Ability to work solo/ independently for up to 8 hours at a time
• Sense of urgency and desire to work efficiently without sacrificing quality
• Ability to multi-task and work in a very fast paced environment
• Initiative to own and resolve Guest situations

Preferred Qualifications:

• Prior experience in a parking/front desk/bell services environment at a large hotel
• 1+ years in a 4/5 Star Hotel or Resort
• Knowledge of Forbes standards
• Valid California Driver's License

Additional Information:

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 4:00am while some may end as late as 3:00am, 4:00am or 5:00am.

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KEYWORD: DLR CASTING, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $20.42 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.