Disney Special Activities VIP Tour Guide Bench, Seasonal

Job Summary:

A Disney Special Activities VIP Tour Guide provides premium guided tour experiences to affluent and high-profile Guests visiting the Walt Disney World Resort®. As a Disney VIP Tour Guide, you will be responsible for delivering current and future customized tours for Guests, providing expedited access to attractions, VIP viewing areas for shows and parades, and delivering both scripted and unscripted engaging storytelling moments. Candidates must have demonstrated experience in spieling detailed information about Disney Parks and be seen as the perfect emissary for the 50th Anniversary Celebration of the Walt Disney World Resort®.

A Disney VIP Tour Guide is a true Disney expert who consistently provides exceptional service to all Guests. Disney VIP Tour Guides represent Walt Disney's legacy of pioneering new forms of storytelling and focus on creating happiness for our Guests through meaningful and personal connections for ‘all.’ Ideal candidates will be able to provide a world-class personalized VIP experience while demonstrating the Five Keys and an exceptional level of integrity.

Candidates from a wide variety of roles, experiences and backgrounds are encouraged to apply as we commit to amplify diversity and inclusivity in the workplace.

If selected for this role, you will report to the Guest Experience Manager of Disney Special Activities.

The starting pay rate for this role in Florida is $19.75 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

The following dates are a requirement to be considered for a Seasonal Disney Special Activities VIP Tour Guide
• Columbus Day Week- October 10-14, 2025 (3 days total)
• Thanksgiving Week- November 23-29, 2025 (3 days total)
• Holiday season- December 26, 2025- January 4, 2026 (4 days total)
• President’s Day Weekend- February 13-16, 2026 (2 days total)
• Spring Break- March 7 – 15, 2026 (3 days total)
• Easter Season- March 28- April 5, 2026 (3 days total)
• Columbus Day- October 9-13, 2026 (3 days total)
• Thanksgiving Week-November 22-28, 2026 (3 days total)
• Holiday season- December 26, 2026 – January 3, 2027 (4 days total)
Other requirements:
• 150-hour minimum commitment in a rolling calendar year
• Cast converting from FT or CR to CT must meet transfer guidelines (no more than 4 attendance notations or 1 reprimand in 6 months)
• CT Cast unable to fulfill the required availability during peak and holiday seasons will be separated
• CT Cast must submit availability for required dates

Responsibilities:

• Conduct personalized, non-scripted guided tours throughout the Walt Disney World Resort®, including Theme Parks, Water Parks, Resorts, Transportation and Disney Springs for vacationing families, executives and invited Guests of the company in groups of up to ten Guests
• Provide private Guest transportation across Walt Disney World Resort® property, in accordance with the Department of Transportation training and guidelines
• Maintain discretion and Guest confidentiality
• Demonstrate adaptability to the fluctuating needs of our operations and the plans of our Guests
• Ability to work in a professional manner and adhere to a heightened performance expectation
• Promote the health and safety of our Guests and Cast Members
• Prolonged standing and walking while performing crowd control in indoor and outdoor settings during all weather conditions
• Physical role requiring heavy lifting, pushing, pulling, bending, twisting, and kneeling
• May be required to handle cleaning chemicals and supplies

Basic Qualifications:

• Previous Theme Park tour guiding experience, in solo or group settings, delivering heavily spieled VIP tours
• Minimum two (2) years of Walt Disney World® Parks and Resorts experience
• Must have a valid Florida Driver's License
• Must have at least 5 years of current and continuous valid licensed operating experience. The last 3 years must have been in the United States. If license was held in Puerto Rico, US Virgin Islands, or any US Territory, a valid US Driver's License from the continental United States must be recently held for 1 year
• Meet Department of Transportation Physical Standards and Regulations and pass a company driving test
• Must be comfortable driving various sizes of vehicles in the fleet, up to and including a 15-passenger van and Mercedes Sprinter mini-coach
• Have extensive knowledge of Walt Disney World Resort® property, experiences and products and the surrounding local Orlando area
• Excellent written and verbal communication skills
• Talent for developing relationships at all levels of the organization and across different lines of businesses
• Creativity to find solutions and anticipate Guests' needs to enhance their vacation experience
• Capacity to manage conflict resolution and make decisions through a delicate balance of integrity and partner resourcing
• Internal Cast Members must meet the following transfer eligibility guidelines
  • No more than one (1) reprimand in the past six (6) months
  • No more than four (4) attendance entries in the past six (6) months

Preferred Qualifications:

• Previous experience and training as a Walt Disney World® DSA VIP Tour Guide
• Bilingual preferred
• Knowledge of proper business and dining etiquette, international customs, and current events
• Understanding of park ticketing and reservation systems, including Guest Service Suite

Required Education:

• High school degree or equivalent

Additional Information:

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KEYWORD: WDW Casting, WDWCASTING WDW: Walt Disney World Casting Hourly Jobs WDW Hourly

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.