Food & Beverage Specialty Beverage - PT/FT, Walt Disney World

Job Summary:

Food & Beverage Specialty Beverage Cast Members are passionate about crafting a magnificent and enjoyable dining experience by ensuring the highest standard of Guest Service. Cast Members work at indoor counter service locations serving an assortment of food and hot and cold beverages, including Starbucks® espresso and specialty beverages. As an F & B Specialty Beverage Associate, you'll take orders, cash handling, food preparation, stock condiments, and keep the work location clean.

The pay rate for this role in Florida is $18.30 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

This posting is for future openings.

Responsibilities:

• Work as part of a team to meet target goals during your shift
• Provide quality beverages; whole bean beverages, and food products for all customers by following all recipe and presentation standards
• Prepare food and beverages to standard recipes or customized for customers, including changes such as temperature, quantity of ingredients, or substituted ingredients
• Process Guest orders through a point-of-sale system (POS register), count money, make change, and process credit card transactions
• Food preparation & assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products

Maintain food safety standards

• Knowledge of and explain menu offerings to Guest and answer questions about the food products
• Provide Guest Service when problems arise and help find solutions with Guests and Members
• Prolonged standing and walking to various areas, including climbing several flights of stairs
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.)
• Cast members may be required to handle cleaning chemicals and supplies

Basic Qualifications:

• Must be at least 18 years of age
• Strong written, verbal, and interpersonal communication skills
• Demonstrate good judgment and decision-making skills
• Comfortable operating mobile devices and other computer systems
• Physical roles include lifting, pushing, pulling, bending twisting, standing, climbing, walking, and kneeling
• Observational skills to proactively identify Guest needs
• Part-Time roles require full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Preferred Qualifications:

• Prior knowledge of mainstream coffee house-type locations and preparation of hot and cold beverages
• Bilingual preferred.
• Ability to be proactive, resourceful, and flexible, in addition to being a self-starter who naturally takes the initiative
• Passion for Guest service
• Previous cashier experience
• Previous quick service or related restaurant-proven experience
• Additional Information

Additional Information:

At Walt Disney World, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

SUBMITTING YOUR APPLICATION
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KEYWORD: WDWCasting, WDW Casting WDW Hourly

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.