Security Plain Clothes Operative (PCO), Walt Disney World

Job Summary:

Protecting the Magic is the primary goal of the Security team. Security Plain Clothes Operatives work across multiple locations throughout our Guest and Cast areas, helping maintain an environment where Guests and Cast Members can safely experience the magic of Disney.

This role requires strong attention to detail, excellent interpersonal and partnership skills, and the ability to remain calm while assessing, analyzing, and prioritizing situations. Plain Clothes Operatives are responsible for monitoring guest areas while identifying potential risks and opportunities, and communicating findings to Security Management and Investigations, all while maintaining strict confidentiality. Plain Clothes Operatives are expected to demonstrate strong situational awareness, sound judgment, and the ability to collaborate effectively while maintaining a focus on overall safety and the Guest experience. The role also requires the ability to work outdoors for extended periods in various weather conditions.

The pay rate for this role in Florida is $25.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities:

• This is a non‑costumed role, with potential assignments in costumed Security positions based on business needs
• Perform covert and semi-covert operational job responsibilities by conducting behavior assessment, reporting suspicious activities, and support on-property search and special event operations
• Utilize surveillance systems to monitor designated areas of responsibility for suspicious behavior and activities
• Compose and complete detailed professional reports by the end of the shift and maintain accurate files
• Quickly capture essential information, assess and evaluate situations, and effectively escalate issues to the appropriate parties
• Develop and maintain positive relationships at all levels and all lines of business
• Maintain confidentiality and professionalism by safeguarding sensitive information while consistently demonstrating integrity and respect in all interactions
• Work collaboratively in a team environment while maintaining clear, concise communication at all times to ensure safety and security
• Complete all required training accurately and in a timely manner

Basic Qualifications:

• A minimum of two (2) years of experience in positions of growing responsibility within security, military police, law enforcement, investigations, and/or loss prevention
• Must have the ability to write and speak English fluently
• Must have a valid Florida Driver's License
• Must have the ability and be eligible to obtain a Class D Security License
• Must complete Walt Disney World Security Training (2 weeks)
• Ability to adapt to constantly evolving priorities in a high pressure and fast paced environment, while working with limited direct leadership
• Proficient with standard office software programs, phones, and mobile electronic devices; including radios, iPhones, and surveillance systems
• Must be flexible with work schedule, including working extra hours, weekends, special events, and holidays
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required, as well as handling cleaning chemicals and supplies.

Preferred Qualifications:

Here are the outstanding preferred skills we are looking for:

• Associate’s degree or higher in Criminal Justice, Homeland Security, Emergency Management, or another related security field
• Experience with surveillance, patrol, investigations, Corporate, Government, Military Intelligence, and/or asset protection related field
• Knowledge of Behavioral Assessment
• Demonstrated high level of dependability/reliability/integrity/character
• Knowledge of Walt Disney World property, resources, policies, and procedures
• Experience in theme park environments, customer service, or other hospitality lines of business
• Ability to communicate fluently in one or more additional languages

Additional Information:

To expedite consideration, we highly recommend that you upload your resume when completing the application for this posting.

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION
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KEYWORD: WDW Casting WDWCASTING WDW: Walt Disney World Casting Hourly Jobs wdw hourly

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.