Hotel Food & Beverage Napa Rose Host/Cashier – Part Time

Job Summary:

Ready to begin a career at the Happiest Place on Earth? Known for its award-winning wine list, remarkable service and delectable dining, Napa Rose is at the top of Guests' lists for a fine dining experience. We are looking for a team member to continue the outstanding legacy of Napa Rose. The Host/Cashier is the first and last person our guests see when visiting our restaurant. This person will greet our guests with a smile and begin their journey with us while also taking heavy phone calls and recording reservations.

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

Responsibilities:

• Deliver exceptional Guest service in a fine dining atmosphere, focusing on creating a high-end dining experience
• Assist Guests with directions, event schedules and other information and assistance as needed to provide excellent Guest service
• Record Guest information, quote accurate times based on dining room status and staffing levels
• Check in Guests into the restaurant and gather Guest information on special events and celebrations
• Escort Guests to their tables, maintain menu cleanliness, monitor restaurant lobby. Retrieve high chairs, slings and boosters for little Guests. Pull chairs out for Guests
• Answer phone in timely manner and record reservation bookings, directions and all other questions. Articulate with proper verbiage, refraining from use of slang and phrase fragments
• Ability to take note of any phone messages and call back Guests with in a timely manner

Basic Qualifications:

• You must be 18 years of age to be considered for this role
• 1+ year(s) experience in a high-volume fine-dining restaurant
• Must be self-motivated and able to work independently or part of a team
• Enthusiastic about the Guest experience and growth
• Ability to multi-task and work in a very fast-paced environment

Preferred Qualifications:

• Bi-lingual or Multi-lingual
• 1+ plus years in a luxury Hotel environment

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

SUBMITTING YOUR APPLICATION
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KEYWORD: DLR CASTING, dlrcasting, DLRCulinary, DLR Culinary, Disneyland Resort Casting Hourly Jobs, DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $20.00 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.