Food & Beverage Cast Member - Seater - Part Time, Walt Disney World

Job Summary:

Our Food & Beverage Cast Members are the first Cast Members our Guests will see as they enter our table service dining location. They set the stage for their dining experience, and will greet and escort the Guests to their table. Beyond this, these Cast Members are integral in the running of the dining room, assisting with a wide variety of duties throughout the kitchen.

This role requires high Guest engagement, problem solving, and critical thinking, all of which are imperative to your success.

The pay rate for this role in Florida is $18.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities:

• We proactively greet Guests, manage seating charts, & resolve Guest situations in fast paced environments.
• We answer Guests questions regarding menu items and food products.
• We use PCs and tablets to navigate reservation and table management systems to check-in Guests and manage seating charts.
• We escort Guests to their seats, pulling out chairs and providing high chairs or booster when needed, and deliver and present menus.
• We complete opening and closing tasks, assist with bussing tables, pouring alcoholic and non-alcoholic beverages, run food and complete general cleaning.
• We handle cash and other forms of payment to assist other Cast Members.
• We play a vital role in upholding location theming by maintaining a role in the show.
• We work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products.
• These Cast Members may work in our Room Service locations, assisting with taking orders for Guests staying at Disney's Grand Floridian Resort, handling Cast and other forms of currency, and bussing room service trays in the halls.

Basic Qualifications:

• Must be at least 18 years of age
• Strong written, verbal and interpersonal communications skills
• Operate mobile devices and other computer systems
• Ability to own and resolve Guest issues
• Able to understand and explain menu offerings to Guests and answer questions about the food products
• Observational skills to identify Guest needs and ensure safety guidelines are being followed
• Passion for connecting with Guests and Cast Members from all lines of business to provide excellent service to our Guests and Cast
• Physical role including lifting, pushing, pulling, bending, twisting, prolong standing and walking, including climbing stairs, in indoor and outdoor environment and all weather conditions
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required
• Cast Members may have exposure to food and beverage products
• Follow all food safety regulatory requirements and company standards

Preferred Qualifications:

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Additional Information:

At Walt Disney World, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

KEYWORD: WDW Casting, WDWCASTING

About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.