Housekeeping Office Clerk - Part Time

Job Summary:

At the Disneyland® Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

Working in Food and Beverage at our Disneyland® Resort Hotels, you will have the opportunity to make lasting impressions in a fast-paced luxury hotel environment!

Housekeeping Office Clerks make magic behind the scenes by doing some administrative duties and assist with dispatching housekeepers to various locations, along with contacting Guests to reunite them with their lost items.

Responsibilities:

• Provide great service to Cast Members and Guests
• Work and respond to high volume of radio and phone calls to and from Cast Members
• Work with Microsoft Office programs in updating and maintaining reports and information on a daily basis
• Coordinate work assignments for Room Attendants, Housepersons, and Hotel Custodial Cast Members
• Utilize OPERA, HotSOS, and other lodging management programs to accurately monitor room status and inventory
• Communicate effectively and efficiently with fellow Cast Members from all Hotel departments professionally
• Work with Lost and Found department in looking for lost items and/or returning to the guests
• Prepare, monitor, and file work assignments on a daily basis
• Keep account in inventory for radios and electronic devices (i-Phones)
• Be able to multi- task and be able to pay attention to small details
• Be able to work individually and as a Team
• Monitor daily Housekeeping operating systems

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role
• 1+ year of experience working in a large hotel Housekeeping environment
• Must be comfortable using a radio and have strong technology proficiency
• Supportive of other Cast working on your team
• Flexible/adaptable
• Willing to follow instructions & take direction
• Self-directed (can complete tasks with minimal supervision)
• Demonstrated ability to own and resolve Guest and Cast Member concerns
• Proficient in Microsoft Office and comfortable utilizing smartphones/tablets
• Strong verbal and professional communication
• Exceptional Hospitality skills
• Ability to multi-task and work in a very fast paced environment
• Prior experience working within Housekeeping dispatch or support

Additional Information:

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KEYWORD: DLR Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs , DLRResortRoles, DLR Resort Roles

The pay rate for this role in California is $27.25 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500- acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.